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Billing & Accounts
FAQs relating to billing and accounts.
How Does a Multi-Year Membership Work?
How do I upgrade or downgrade my membership?
How do I change my card details?
I am having issues with my crypto payment. What do I do?
How do I pay for an outstanding renewal?
I am a returning member. Can I resubscribe to a Legacy membership?
Can I sign-up for a Legacy membership?
How do I cancel my membership?
What's your refund policy?
How do I access my invoices?
How to reset your password
How does downgrading work?
How does upgrading work?
Can I still switch memberships during an active membership?
What happens if I don’t pay my renewal?
Can I switch off auto-renewal?
I need to change my renewal date?