Collective Shift

About Multi-Year Membership Plans

An explanation of one of the several features available to Insider and Pro members.

How Does a Multi-Year Membership Work?

How do I upgrade or downgrade my membership?

How do I change my card details?

How do I pay for an outstanding renewal?

I am a returning member. Can I resubscribe to a Legacy membership?

How do I cancel my membership?

How do I access my invoices?

Can't access your account? Here is how to reset your password

How to reset your password

This is how downgrading your membership works.

How does downgrading work?

This is how upgrading your membership works.

How does upgrading work?

What personal data is collected and how is it used?

Information on switching memberships during an active membership.

Can I still switch memberships during an active membership?

Can I switch off auto-renewal?

Can I pause my membership?

Ben Simpson

David Tran

Billing & Accounts

Find answers and get help from Intercom Support and Community Experts

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